Sales and reservations conference

One of the things I have most enjoyed about being Chairman of Pride of Britain has been the invitation to join the teams of other hotels at the Sales and Reservations Conference and the Wines and Spirits seminars. Both occasions gives me the opportunity to understand how other properties operate and Moor importantly it gives me chance to meet and talk with members of other teams. It never ceases to amaze me the knowledge and enthusiasm they all bring to the industry and it always leave me wondering how we can harness it further and promising myself that I need to insure that I encourage their ideas and nurture their thoughts in order to insure that Eriska and Pride of Britain benefit from their input.

Today was the Sales and Reservations seminar at Kilworth House in Liecestershire and we heard fascinating talks about the Internet and yield management, All still a bit of gobbledegook to me. Whilst not all points were pertinent to what we strive to achieve it was great to hear others resolutions to the challenges and sometimes just learning that others have the same problems is a comfort in itself. Anyway it will be back to Eriska tonight to try and put the ideas into action.